TERMS AND CONDITIONS
RATES
• Rates on request.

BOOKING POLICY
• Final numbers are required 48 hours prior to the function.
• Bookings will be held for 7 days after which a 50% deposit is required upon signing of the contract in order to confirm the booking.
• Full pre payment is required prior to the function.
• All extras to be settled on departure.

BANK DETAILS
The Alphen Country House Hotel
Bank: Nedbank
Account Number: 1186102934
Branch Code: 118602
Swift Code: SIRNNZAJJ

• Please fax a copy of the deposit slip to + 27 (0) 21 794 5710

SPECIAL DIETARY REQUIREMENTS
• Vegetarians can be catered for.
• Kosher and Halaal – outside catering on request.

CANCELLATION POLICY
• 0 % if cancelled 10 days prior to arrival
• 50% if cancelled 4 - 10 days prior to arrival
• 100% if cancelled 72 hours prior to arrival

GENERAL
·• Beverages not included in the package will be charged on consumption.
• No adhesive of any kind may be used to attach anything to the walls.
• Artwork on the walls may not be moved or have anything adhered to them.
• Due to the fact that the hotel has bedrooms near the Restaurant, we are not able to offer the facility for dancing and loud music.
• 10 % gratuity will be added onto the final invoice based on the total food and beverages consumed.
• THE ALPHEN HOTEL does not include flowers, music or décor. An extensive list of these service providers is available on request. The venue will be made available on the day of the function at a mutually agreed time subject to reservations.

DISCLAIMER
• THE ALPHEN HOTEL will not be held liable for any loss or damage to any GUEST/client or their belongings whilst on the premises.
• The client shall be responsible for any damage to the allocated rooms, furnishings, utensils and equipment therein, caused by any act or omission of the client or GUEST/employee of the client.